Does CA ARCserve RHA Support Hyper-V CSV Clusters?
Description: As of Windows 2008 Hyper-V had a feature to use a Failover Cluster with it's CSV feature to support majority node set clusters for high availability. Due to the nature of majority node...
View ArticleNew features and enhancements included CA ARCserve RHA R16.5 service pack 2
Description: These are the new features and enhancements included in the CA ARCserve RHA R16.5 Services Pack 2 (16.5.2) VMware vShpere 5.5 Support CA ARCserve RHA now support VMware vSphere 5.5 for...
View ArticleHow to add .CAZ extension to Default Programs in Windows
Description: How to add .CAZ extension to Default Programs in Windows 7 and Windows 2008 to be able to automatically unpack files with extension .CAZ like Testfixes or Diagnostic files from CA. HOW TO:...
View ArticleHow to restore selected files or folders using VSS Snapshot.
Components: Arcserve RHA 15.0, 16.x Last Modified Date: 04/24/2014 Document ID: TEC531208 Tech Document #phpcontent...
View ArticleCA ARCserve Download links
Solution : Product download links & documentation Product...
View ArticleUnable to find node "AssuredRecoveryObj" with property "ShadowCopy", host...
Error Message: The below mentioned error message is from the ASWANSync.log (Installed Dir:\Program Files\CA\ARCserve Backup Client Agent for Windows\ws_bab) ws_backup.cpp:ws_bab_init:ArcServe Backup...
View ArticleARCserve RHA - ARCserve Backup Integration Backup Job fails when RHA is over...
Error Message: When User use ARCserve Backup for Windows to backup an RHA scenario, the backup job times out after 10 minutes and fails. In the RHA Control Service Logs, the below errors are reported....
View ArticleHow to use a "CA ARCserve RHA Users" Domain Security group for delegated...
Description: This document explains the details, requirements, and how to use a Domain Security Group named "CA ARCserve RHA Users" instead of a local user group on each of the RHA Engine or RHA...
View ArticleHow to manually remove a SQL Server Root directory from a scenario when the...
Description: This article explains the process to manually edit a CA ARCserve RHA SQL scenario .XMC file to manually remove a directory as a work around when the following problem occurs. In SQL 2012...
View ArticleUnable to create an Exchange 2013 scenario
Error Message:"Unable to get information of Exchange(Replica). Verify the Engine log and resolve the platform issues. Unable to configure the Replica's Exchange. Press "Finish" to exit and continue...
View ArticleMail for mail enabled public folders stops flowing after a switchover or...
Description: This article explains what to do if you have just started your scenario or switched over to your replica exchange server and now your mail enabled public folder mail is not...
View ArticleArcserve RHA syncs/replicates temporary sql databases that reside on a...
Description: You may have discovered that Arcserve RHA is syncing/replicating your temporary sql databases that reside on a mounted volume. RHA by default excludes temporary SQL databases (tempdb)...
View ArticleImportant steps to take after upgrading to Arcserve RHA 16.5.3 for your...
Description: For those of you running hyper-v scenarios who have just upgraded from a previous version or service pack to the latest 16.5 SP3 (16.5.3) there are a couple important steps you should take...
View ArticleScript error 1720 while trying to install the Arcserve RHA engine or control...
Error Message: Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor....
View ArticleDoes CA ARCServe RHA support Windows 2012 R2?
Description: Does CA ARCServe RHA Support Windows Server 2012 R2 ? Solution: Windows 2012 R2 is now supported starting at version 16.5.2 (this is version 16.5 , service pack 2). More...
View ArticleER00048: Unable to execute event Write for... (file path) ... reason,...
Error Message: ER00048: Unable to execute event Write for... (file path) ... reason, incorrect function You may also see this error: ER00127: Unable to execute synchronization event on file...(file...
View ArticleWhat is this checkbox that says "Do not wait until all journals are applied"?
Description: If you have upgraded to Arcserve RHA version 16.5.3 and performed a switchover you may have noticed a new checkbox that comes up when you click "perform switchover". The screenshot above...
View ArticleHow to manually install the Arcserve RHA engine, helper service, and RHA drivers
Description: This article explains how to manually install the Arcserve RHA engine by coping the install files from another server where the RHA engine is already installed. Solution: It is important...
View ArticleER05015 error: The appliance machine[servername] doesn't install virtual...
Error Message: ER05015 error: The appliance machine [servername] doesn't install virtual machine tools or it is not in the virtual server. Description: A customer with a full system HA scenario moved...
View ArticleHow to Configure a CA ARCserve RHA High Availability Scenario for a Custom...
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